Returns & Exchanges

At Stilla, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused furniture and decor items. If a product doesn't perfectly fit your space, our streamlined return process ensures a stress-free experience.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack with Care

    Securely place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Quality Inspection & Refund

    Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.